Sorry to hear this i have had a lot of experience with caswell australia and find their products to be unbeatable for home kits and give the same quality as a profesional plater would.

what were you searching for to find a plating kit with no luck in returing one from caswell australia i'll pass the info on to them to try and help people in the future.

For any one else who is intrested in any plating they can be contacted directly on 03 97417103 or at http://australia.caswellplating.com
they also have a lot of repair products i have found that are available on the USA site that they can supply. almost the entire USA site is available through them with a phone call or order on line