Hi Stinky
I agree that having to wait does not necessarily constitute poor service, it is the lack of communication that displeased us. I believe it is only fair that the customer be notified by the supplier if they are made to wait over six months. As this did not happen, and we were then told to pick the items up as soon as possible, we thought it was a bit rich.
I think any reasonable person would call that fair comment.
I agree that having to wait does not necessarily constitute poor service, it is the lack of communication that displeased us. I believe it is only fair that the customer be notified by the supplier if they are made to wait over six months. As this did not happen, and we were then told to pick the items up as soon as possible, we thought it was a bit rich.
I think any reasonable person would call that fair comment.